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"Better breakfast "

"Great location, clean, good breakfast."

"Upon arrival to the hotel, the staff was very friendly and helpful. They were the best part of the trip. However, the room conditions and amenities that were offered is what makes this stay so terrible for my family and I. To start they had no maintenance staff on duty, so any issues would have to wait until the next day to be addressed; which there was numerous issues. The toilet was not working in the room when we arrived; which I fixed that issue. The A/C unit was barely blowing any air and never cooled the room down; despite the staff saying it was operating as it should. The refrigerator was not working, which they did replace, but did us no good on the first night as we had no way of keeping anything cold in the room. The beds in the room were heavily used and no comforters on the bed; just sheets. The outdoor pool was completely drained and being overhauled, okay beginning of March, but my daughter still wanted an opportunity to swim. Plus, it was still listed as an amenity at this hotel when clearly it was not functional. Not the biggest deal being just March, but it was quite warm that weekend, so you never know if swimming was an option or not. The keycards keep deactivating themselves and we spent every couple of hours at the main desk in the lobby getting the cards reactivated. So much more to discuss, but I am out of characters in this review. It would be great if someone would contact me."

"Everything was great, the evening desk person was very helpful and polite, made it a pleasure to check in "

"Clean room, excellent staff "

"Every time I stay the room is clean and the shower is hot! This is the only hotel that I stay in when in Fayetteville."

"Almost no shower pressure making it very difficult to rinse shampoo and actually get clean. Also, worst check in experience I have had in a long time. The woman at the desk was not only rude but actively chose to make things difficult. She walked away from the phone when told the booking site was going to call her when there was a problem with my reservation. She then ignored me for a bit when I was given a new confirmation number. She then wouldn’t provide a receipt for food. When I tried to double check that she spelled my name correctly, she condescendingly said “I have your license” when all I wanted to do was be sure she didn’t assume the spelling. She was just outright hostile and nasty. Just a completely horrible experience. I would not book here again."

"Things are run down with this property. Staff is nice. The breakfast at this brand used to be really good, this one was just ok. The amount of food was very controlled but after looking around at some of my fellow guests, I understand why. "

"Great room for the price !!! Would stay again. "